Policy

Effective Date: 2024-01-21

Welcome to ryanbidner.com (hereinafter referred to as "we," "us," or "our"). These Terms of Service (the "Terms") govern your use of our services, including but not limited to our website, events, and programs. By engaging with us, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

Membership and Participation:

• To become a member or participant, you must provide accurate and complete information.

• Membership and participation may be subject to specific eligibility criteria.

Privacy:

• Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

Registration and Fees:

• Registration for events and programs may require payment of fees.

• Theses fees are non-refundable unless otherwise specified in our policies.

Code of Conduct:

• By engaging with us, you agree to adhere to our Code of Conduct, promoting fair play, respect, and sportsmanship.

• Any violations of the Code of Conduct may result in disciplinary action, including suspension or termination of membership/participation.

Liability and Waiver:

• Participants in our events and programs acknowledge and accept the inherent risks associated with sports activities.

• To the extent permitted by law, we are not liable for any injury, loss, or damage arising from your participation.

Intellectual Property:

• All content and materials provided by us, including but not limited to logos, images, and text, are protected by intellectual property laws.

• You may not use, reproduce, or distribute our intellectual property without our explicit written consent.

Termination of Services:

• We reserve the right to terminate or suspend your access to our services at our discretion, without prior notice, for any violation of these Terms or for any other reason.

Governing Law:

• These Terms are governed by the laws of the state of Queensland, Australia. 

• Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Queensland.

Changes to Terms:

• We may update these Terms from time to time. Any modifications will be effective upon posting the updated Terms on our website.

Contact Information:

• For inquiries or concerns about these Terms, please contact us via the contact page on our website.

• By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Effective Date: 2024-01-21

ryanbidner.com (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the privacy laws applicable in Queensland, Australia.

Collection of Personal Information:

• We may collect personal information from members, participants, volunteers, and other individuals associated with our sports organization. 

• This information may include, but is not limited to, names, addresses, contact details, date of birth, emergency contact information, and other relevant details.

Use of Personal Information:

• We use the collected personal information for purposes related to the functions and activities of our events and programs. This includes, but is not limited to:

  • Membership administration

  • Event registration and management

  • Communication of important information

  • Emergency response and contact

  • Compliance with legal obligations

Disclosure of Personal Information:

• We may disclose personal information to third parties in specific circumstances, such as:

  • Service providers assisting in the operation of our our events, programs, or other related activities

  • Emergency services in case of medical incidents or emergencies

  • Regulatory authorities as required by law

Data Security:

• We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. 

• We implement security measures to ensure the confidentiality and integrity of your information.

Access and Correction:

• You have the right to access the personal information we hold about you and request corrections if necessary. 

• Requests for access or corrections should be directed to our contact page.

Cookies and Tracking:

• Our website and communications may use cookies and other tracking technologies to enhance your experience. 

• You can configure your browser settings to manage cookies, but please note that this may affect the functionality of our website.

Changes to the Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. 

• Any modifications will be effective upon posting the updated policy on our website.

Contact Information:

• If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Privacy Officer via the contact page.

• By engaging with our sports organization, you acknowledge that you have read and understood this Privacy Policy.

Effective Date: 2024-10-01

By registering with ryanbidner.com, participants and their families agree to adhere to the terms outlined in this Pricing and Payment Policy.

Registration & Fee Structure:

• All fees, including any changes, will be communicated to participants through official communication channels, such as email or our website.

• The fee structure is detailed in the registration materials and may vary based on age groups, programs, or membership types.

• Annual membership fees are not applicable at this time, but may be included in the future to cover the cost of administration, coaching, and facility usage.

• Multiple participants cannot share a single package, e.g. 6 Session ticket divided by two children for three sessions each; not permitted. Families or groups may request in advance a suitable size and scope package for multiple participants. 

• A prospective participant may request a limited trial which may include a reduced fee. If granted, a trial will take place during a session determined by us and cannot be exchanged for another session time or credit toward future sessions.

• From time to time we may offer promotions, bonus content or sessions. The terms of these promotions will be specificed in the registration materials. These bonuses are not transferable and cannot be exchanged.

Additional Expenses: 

• You may experience costs associated with your participation in sessions in addition to our fees, such as and not limited to;

  • Personal equipment including shoes, apparel and team uniforms, facility access fees, athletics club membership fees, competition fees, local or interstate travel for competition, allied health services such as podiatry, physiotherapy, sports dietitian, massage, and unforseen medical or rehabilitation.

Payment Methods:

• Payments can be made via EventBrite, PayID, Apple Pay or Apple Wallet, Bank Transfer, or in cash.

  • Banking details and other payment instructions will be provided upon request of this method.

• Members are expected to make payments by the specified due dates, prior to the session or event begins.

  • Late fees may be applied to payments received after the due date.

• We may offer installment plans to assist families in managing the cost of our fees. Installment plan options and details will be communicated during upon request prior to registration to a program.

Change of Mind:

• Requests must be submitted in writing and include the participant's name, contact information and reason for the change of mind.

• Refund due to a change of mind will be considered up to 7 days from the date of registration.

• A processing fee maybe deducted from the refund to cover administrative costs.

• You must provide at least 6 hours notice if you plan on cancelling a session without recieving a refund. 

• Approved refunds will be processed via the original payment method unless significant time has elapsed and it is no longer possible to do so due to the terms outlined by these payment facilities.

Exceptional Circumstances:

• In the event a participant sustains an injury or experiences a medical reason preventing participation, a refund may be considered.

• Families experiencing financial hardship after their registration for the current program are encouraged to contact the coach to discuss possible alternative arrangements or fee assistance.

• In exceptional or compasionate circumstances, the coach reserves the right to make decisions on a case-by-case basis that deviate from this policy. 

• A written request, accompanied by a medical certificate or relevant documentation, must be submitted to the coach via our contact form within 7 days of the injury or medical condition occurring, or financial hardship is experienced.

Contact Information:

• For any inquiries related to pricing and payments, please use our contact form.

Policy Updates:

• This policy is subject to periodic review and may be updated at the discretion of the Coach. Any changes will be communicated to members in a timely manner.

Effective Date: 2024-03-03

Important Information

• All participants in a program must complete a screening form prior to taking part in their first session.

• Please arrive early to complete the required exercise screening and make the coach aware of your health and fitness.

Date: 2024-03-03

Consent Details:

• Photographs and Videos: I grant permission for ryanbidner.com and their associates to take photographs and videos of my child during sports events, practices, and related activities for the purpose of demonstration, technical development of the athlete, record keeping.

• Publication and Usage: I authorize the use, reproduction, distribution, and public display of these images and videos for promotional, educational, and informational purposes related to ryanbidner.com and associates. This may include, but is not limited to, social media platforms, the organization's website, newsletters, promotional materials, and public notices.

• Child's Name and Identification: I understand that my child's full name may be used in conjunction with the images and videos for identification purposes in official publications and promotional materials. Where reasonable, a psueodonym or alternative name, including the using child's initialls only, may be used.

• Parent/Guardian's Name: I acknowledge that my name may be used in conjunction with the images and videos for identification purposes in official publications and promotional materials.

Withdrawal of Consent:

I understand that I have the right to withdraw this consent at any time by providing written notice to ryanbidner.com. In the event of withdrawal, I understand that ryanbidner.com will make a reasonable effort to cease future publication of the images and videos. However, images or videos already in circulation may continue to be used.

Conditions of Consent:

• This consent is valid for the duration of my child's involvement with ryanbidner.com.

• Any content collected or published during the child's involvement will remain in use unless consent is withdrawn for each item.

• ryanbidner.com will take reasonable steps to protect the privacy and dignity of individuals in published content.

• ryanbidner.com will adhere to applicable privacy laws and regulations.

Contact Information:

For any inquiries regarding the use of images and videos, or to withdraw consent, please get in contact

Effective Date: 2024-03-03

Child Protection: 

• All coaches are required to have completed a working with children check and maintain a positive notice for the duration of their involvement in a program where children are involved.

• All children under 16 years must be accompanied by an adult for the duration of their invovlement in each session, including for arrival and departure.

  • Where a child's parent is unavailable, another adult must be elected in writting and in advance of that session by the parent to the coach. 

Wet Weather: 

• Sessions will go ahead in light rain. 

• A session may be postponed, rescheduled or cancelled if forecast indicate significant rainful immediately prior to or during a session.

• Coaching will not go ahead in severe weather such as Hail or Lighting and Thunderstorms.

Warm Weather: 

• Sessions will continue during seasonally hotter months. 

• A session may be postponed, rescheduled or cancelled if forecast indicate significant heat or sun radiation immediately prior to or during a session.

• Coaching sessions are subject to reasonable adjustments, including reducing the duration, or decreasing the intensity of exercise. i.e., When the "feels like" temperature (calculated from the humidity and ambient temperature) exceed 33 degrees Celsius, 60 minute sessions may be reduced by as much as 30 minutes, or the start time may be delayed.

Heatwave: 

• Factors to consider when cancelling or postponing a sporting event include, but are not limited to:

  • the temperature—both ambient and relative humidity (local weather conditions can be checked on the Bureau of Meteorology website)

  • the duration and intensity of the event (for example, an endurance or distance event has more potential for problems than a stop-start team event)

  • rest and drink breaks

  • time of day

  • local environment

  • acclimatisation of the participants

  • fitness levels of participants

  • age and gender of participants.

• If the ambient temperature is between 31 and 35 degrees Celsius and the relative humidity is over 50%, there is a high to very high risk of heat illness. Planned vigorous, sustained physical activity should be limited in intensity or duration to less than 60 minutes per session.

• If the ambient temperature is over 36 degrees Celsius and the relative humidity is over 30%, there is an extreme risk of heat illness. Planned vigorous, sustained physical activity should be postponed to a cooler part of the day or even cancelled.

• Refer to the Sports Medicine Australia Hot Weather Guidelines: https://sma.org.au/resources-advice/policies-and-guidelines/hot-weather/

• [Source: https://education.qld.gov.au/students/student-health-safety-wellbeing/student-health/managing-excessive-heat-schools ]

Effective Date: 2024-02-04

• Parents and guardians must attend for the entire duration of the session; active participation by all family members is encouraged.

• If a child will be accompanied by another parent, teacher, or adult, written acknowledgment must be provided to the Coach in advance.

• Parents and guardians are responsible for their child's behaviour and only appropriate disciplinary action, should it become necessary.

• Parents must not in anyway discourage their children or others from taking part as this will negatively impact their desire to participate.

• The Coach reserves the right to refuse entry or ask anyone to leave at any time to maintain a safe or positive environment.

Effective Date: 2024-02-04

Please use our reach us via the contact page.